Unfortunately you are running into the same problems those of us in smaller firms face. There really doesn’t seem to be an alternative. Esilaw is not well liked either. It seems to be the devil you know vs. the one you don’t. Funny that in the US there are dozens of alternatives, but since Canada is such a small market they don’t develop their platforms to work with our tax laws.
One of the firms I work with uses Clio with an integration to QuickBooks. I will state firmly that this is not a good option!. It was already in place when I joined and they are reluctant to change. If you think PCLaw is bad, Clio is 50x worse.
Anyone know anything about the Elite “lite” platform ProLaw?