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Managing Complex Change

Greek philosopher Heraclitus is credited with saying, “The only constant is change” around 500 BC. This idea rings true today. I get a close view of the complex change nonprofits face when we do strategic planning together. Managing complex change is inevitable, and it’s something we could all understand a little better. Here is…

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The 4 Brain Superpowers You Need to Be a Successful Leader, According to Neuroscience

Leaders who understand how brains work can make themselves and their teams more nimble, innovative, and resilient. By Leigh BuchananEditor-at-large, Inc. magazine@LeighEBuchanan Kevin Chin wants his executives to limber up their brains. Chin’s investment company, Arowana, based in Sydney, Australia, is expanding into London, Los Angeles, and Asia, and “it…

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Law Firm Culture and Success

Stephen Mabey Managing Director at Applied Strategies, Inc. A simplistic but functional definition of culture is the way that: People relate to each other (consistency); People relate to the firm (mission); The firm adapts to its environment (adaptability); and, How work gets done (involvement). What is the existing “culture” that…

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A Peek at Client Portals

These platforms can improve communication and security for your firm and your clients. Your lawyers’ cellphones are chirping off the hook with notifications. Clients are calling, texting and emailing looking for answers now. But lawyers may be in court all day or otherwise unable to divide their attention. How do they balance…

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Developing Personal Integrity

JW Way* Fundamental #8: Act with integrity. “Demonstrate an unwavering commitment to doing the right thing in very action you take and in every decision you make. Own up to your own mistakes and apologize. If you make a mistake, clean it up.” The expression of integrity is a virtue….

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Performance Management Best Practices

One of the ironies of performance management systems is that so many people find they do not perform very well. A survey by People IQ, a company that provides Web-based performance appraisal systems, reported that only 13% of U.S. managers and workers and just 6% of CEO’s believe their organization’s PM system is…

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Why Low Employee Turnover Isn't Always A Good Thing

I recently heard of a man who was named principal at an under performing school in need of reform. His staff had been there for decades and were extremely resistant to change. Constantly having his efforts thwarted, he quit in frustration after one year. This is an extreme example of…

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8 Tips for Effective Communication

The JW Way Fundamental series offers 27 Fundamentals that are the foundation for our unique culture. In this featured Article we explore one of them. JW Way #10 Communicate JW Way Fundamental #10: Communicate to be Understood “Know your audience. Use the language of your audience to…

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Innovation Is A Red Herring Without Cultural Change

A future-ready company comes from passionate employees who feel confident enough to work together, challenge the status quo, and deliver new insights that will delight clients and grow profits. What does it take to thrive in today’s knowledge economy? If you read commentary from the legal industry, the answer is…

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How to really hold people accountable

The topic of “accountability” anchors almost every leadership discussion I witness these days. While I hear the word accountability ad nauseum, what I see are leaders who lack the intestinal fortitude to follow through on the actions that create it. Here are the things you’re doing that are eroding accountability. Taking Control The leadership…

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