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STRATEGIC ACTIONS FOR LEARNING HOW TO THINK STRATEGICALLY What is strategic thinking? What does that term mean? My research into definitions brought me to the following thoughts. Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and…

By Shawn Healy | Dec.13.16 | Communicating, Daily Dispatch, Law Firm Management, Relationships Workplace conflicts among colleagues are not only common, they are necessary. Despite most people’s desire to avoid or minimize them, conflicts are normal. In fact, conflicts are not even a bad thing. Most of them are positive,…

In the past, having access to necessary information meant that law firms had to devote an enormous amount of space to storing hard copies of files. Everything had to be printed, copied, and physically put in its proper place – something that took an inordinate amount of time and money….

Having worked with new leaders for the past ten years and through our First 100 Days program (www.first100daysmasterclass.com) my colleague Brian Burke and I have witnessed a number of common mistakes that we see inexperienced leaders making – even those who have served on the firm’s elected Board or as…

Current trends around law office redesign have a lot to do with financial responsibility and technology, as the age of the elaborate firm with a massive reception area is making way for a multifunctional space for all employees, Toronto legal management consultant Mark Dormer tells Lawyers Weekly. As Dormer, owner and president…

You just learned that you’ve been promoted and will now be managing a team of your former peers — exciting news! That is, until the moment you realize that your good fortune means disappointment for your coworkers who didn’t get the job. When you’re promoted over people who have always…

Traditional marketing techniques used in an attempt to set lawyers and firms apart often fail to resonate with prospective clients because such “marketing speak” lacks authenticity, says Toronto legal business development expert Jane Southren. Legal marketing often focuses on broadcasting messages to the effect that the lawyer or firm provides fantastic service,…

Since the invention of the Gutenberg printing press in the 15th century, the human race has been searching for innovative ways to organize, store and exchange large amounts of information. In just the past 60 years, we’ve seen the progression from magnetic disk drives (e.g., floppy disks) to optical devices…

Is there a natural fit between how the legal industry is evolving and Millennial attorneys? Law practice and competition have changed over the last ten years and will continue to do so over the next decade. Technology, Big Data and AIwill influence the delivery of legal services, while greater numbers…

B2B attorneys continue to face declines in spending by corporate legal departments, and B2C attorneys struggle every day with increased competition and pricing pressure. Law firms are facing increased demands for a bigger focus on efficiency, cost management and trying to do more with less. It really is a call to action…