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Each time an electronic document comes into being, metadata is created along with it. People often add their own, too. From the obvious (like page numbers) to the obscure (like dates of creation and author names), every piece of metadata serves some purpose. During discovery, document metadata can prove just as…

For over a century motivational tools for the workplace have centred on job title, career potential and, perhaps unsurprisingly, remuneration. However, while businesses continue using these extrinsic workplace motivators they are no longer fuelling people’s desires to contribute to what is now a less industrialised economy. Instead, in the 21st…

Employees are the cornerstone of any successful organization. Businesses are constantly looking to fill positions with top talent in order to improve the products and services they provide. However, in a competitive job market, businesses must up their game to avoid losing top talent to the competition. What is an…

Outsourcing some of the old “full service” model allows marketing departments to work within shrinking budgets By Heather Suttie, Lexpert, March 2017; reprinted in The Law Office Management Association (TLOMA) newsletter, April 2017 Continuing pressure for value and intense focus on profit is resulting in tightened controls and reduction of law…

Natural disasters can strike at any time. Is your firm prepared? Ten years ago, 70-mile-per-hour winds gusted through downtown Indianapolis. They blew out the windows of Krieg DeVault LLP’s headquarters, damaging the framework of the building and sending thousands of papers to the ground below. Immediately, every worker was displaced,…

By Niki Black | Jan.02.17 | Cloud Computing, Daily Dispatch, Legal Technology Finally, 2016 has drawn to a close — and what a long, strange trip! Whether politics, entertainment or legal technology, it was an eventful year, to say the least. Fortunately, legal technology was a bit less tumultuous than…

STRATEGIC ACTIONS FOR LEARNING HOW TO THINK STRATEGICALLY What is strategic thinking? What does that term mean? My research into definitions brought me to the following thoughts. Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and…

By Shawn Healy | Dec.13.16 | Communicating, Daily Dispatch, Law Firm Management, Relationships Workplace conflicts among colleagues are not only common, they are necessary. Despite most people’s desire to avoid or minimize them, conflicts are normal. In fact, conflicts are not even a bad thing. Most of them are positive,…

In the past, having access to necessary information meant that law firms had to devote an enormous amount of space to storing hard copies of files. Everything had to be printed, copied, and physically put in its proper place – something that took an inordinate amount of time and money….

Having worked with new leaders for the past ten years and through our First 100 Days program (www.first100daysmasterclass.com) my colleague Brian Burke and I have witnessed a number of common mistakes that we see inexperienced leaders making – even those who have served on the firm’s elected Board or as…