Claims Manager

Claims Manager (Sr. Legal Administrative Assistant / Paralegal) 

Location: Coquitlam, BC 

 

About Us 

Spraggs Law, one of Coquitlam’s premier law firms, currently has an opening for a Claims Manager! For 50 years, we have served the people of the Tri-Cities, delivering results that meet their needs. We balance legal skill, efficiency, and client satisfaction to help our clients get access to justice and exceptional results. We work in teams comprised of legal assistants, a claims manager/paralegal, and a lawyer. A claim team helps a client through the entire process €“ from choosing Spraggs Law to reaching a final settlement or judgment. 

 

At Spraggs Law, we work as a team. We collaborate on every case to capitalize on each team member’s diverse strengths. This allows us to outwork and outfight the competition while simultaneously respecting the needs of our clients, colleagues, and the courts.  

 

Position Summary 

Each claim is unique and each client has different needs. A Claims Manager determines how we can best support our client’s claim. Claims Managers energize the process, support development of legal strategy, organize work to effectively manage a claim and help us to execute the plan flawlessly. 

 

Position: Full-Time, Permanent 

Hours: 8:30-5:00, Monday to Friday (In-Office) 

Compensation: $60,000 – $70,000/year 

 

Key Responsibilities 

As a Claims Manager you will spend most of your time: 

• Communicating with clients 

• Scheduling and leading claim team strategy meetings 

• Managing claim accounts and investing wisely for maximum value 

• Managing claim-related timelines, appointments and deadlines 

• Drafting correspondence and legal documents 

• Conducting legal research 

• Preparing for trial 

• Preparing bills and closing files 

 

Qualifications 

• Graduate of an accredited legal administrative assistant or paralegal program 

• Minimum 3 years of experience working at a law firm or an equivalent combination of education and experience 

• In-depth knowledge of the rules of civil procedure 

• A pragmatic and solutions-oriented approach to problem solving 

• Effective organization and time-management skills 

• An aptitude for using various software packages such as Microsoft Suite and other technological applications including integrated legal software 

• Experience in a personal injury firm is not a requirement, but it is an asset. 

• Effective interpersonal and communication skills 

• Hard working and ability to prioritize 

• Positive attitude 

 

Working Environment 

Together we work hard to help clients get access to justice and satisfying results. We challenge our employees to work to the best of their abilities and provide them with support, training and development along the way. We offer competitive compensation and a comprehensive benefits package including an extended health and benefits plan, sick time, free parking, and the potential of a hybrid work environment as well as many opportunities for mentorship and continuous learning. Success in this role presents opportunities for more responsibilities, complex work and advancement. 

 

We welcome applications from all qualified candidates and thank you for your interest in Spraggs Law. Please note that only shortlisted candidates will be contacted.