Description
DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team of innovative, proactive and dedicated lawyers, administrative and support staff who serve our clients in Canada and around the world. We have earned the Best Employer in BC Award for the past 18 years and have been rated one of Canada’s Top Employers for Young People since 2022.
If you are talented in providing unprecedented service, are enthusiastic and a team player, we are looking for you. We are currently looking for a Sectors & Clients Manager to join our Marketing department and invite you to review the job description.
The Sectors & Clients Manager plays a key leadership role driving strategic growth initiatives. This role is ideal for a mid-level professional who will collaborate closely with sector and practice leadership, lawyers, and firmwide BD colleagues to identify, develop and pursue client growth opportunities, deepen client relationship, and proactively drive go-to-market strategies that result in measurable revenue growth. The Sectors & Clients Manager brings a business development-first mindset and experience in a professional services environment. This individual helps lead cross- functional collaboration, drive internal stakeholder engagement, and provide hands-on execution support for strategic pursuits, client targeting, campaigns, and key account growth plans. This position reports to the Sectors & Clients BD & Marketing Director.
Duties & Responsibilities
- Work with Sectors & Clients Senior Manager to develop and help drive sector specific annual strategic plans focused on growth in partnership with sector leadership;
- Assist with the identification and development of new business opportunities and manage pipeline;
- Drive cross-practice and cross-sector collaboration around emerging and key issues/trends for the sector;
- Identify and pursue client targeting initiatives;
- Develop thought leadership and content-drive marketing campaigns that showcase the firm’s deep understanding of industry trends and priorities;
- Partner with Pursuits and Pricing team members and Sectors & Clients Senior Manager to shape strategic RFP responses and win themes;
- Build and maintain sector specific and client marketing materials, website content, and pitch materials;
- Use data and analytics tools to monitor growth, prioritize targets, and assess ROI;
- Utilize AI-driven BD tools to enhance efficiency and automation;
- Scope, plan and execute high-impact sector events, roadshows, webinars, and conference sponsorships, aligned with BD objectives;
- Collaborate with Communications team to amplify sector presence across media, directories, awards, and digital channels;
- Develop client-specific playbooks, strategic account plans, and dashboards for key targets of the sector and keep track of client revenue growth;
- Assist in the onboarding and integration of lateral hires within the sector with a strong emphasis on client and relevant partner introductions focusing on cross-sell strategy;
- Supervise and mentor team members where applicable, fostering a high-performing, client-centric culture;
- Advise and manage the sector marketing budget with Sectors & Clients Senior Manager, ensuring alignment with firm priorities and ROI;
- Proactively report on sector marketing budget with Sectors & Clients Senior Manager, ensuring alignment with firm priorities and ROI;
- Proactively report on sector trends and insights gathered from key marketing efforts, pitches and initiatives;
- Leverage Market and Business Intelligence team for staying abreast of sector related opportunities and trends;
- Monitor industry news and developments to share relevant client and sector insights with key stakeholders;
- Provides leadership to and manage a team of business professional to include coaching, mentoring and professional development; and
- Responsible for providing performance feedback on a regular basis.
Knowledge, Qualities & Experience Required
- Minimum six years of experience in marketing/business development support, preferably in the professional services environment;
- Degree in Communications, Marketing, Journalism or similar field preferred;
- Prior experience in law firm or professional services marketing;
- Requires a unique blend of legal knowledge, business acumen, and exceptional coaching and interpersonal skills;
- Solid understanding of the legal industry, including different practice areas and the overall legal process;
- Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders;
- Strong business acumen, with the ability to identify and pursue business development opportunities;
- Excellent organizational skills and attention to detail, capable of managing multiple client accounts simultaneously;
- Proficient in using customer relationship management (CRM) systems and other relevant software tools;
- Ability to adapt to changing priorities, work under pressure, and meet deadlines;
- Professional demeanor, maintaining confidentiality and handling sensitive client information and discretion;
- Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
- Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
- Provide timely, accurate, and quality work product;
- Successfully meet deadlines, expectations, and perform work duties as required;
- Foster positive work relationships;
- Comply with all firm policies and practices;
- Ability to work under pressure and manage competing demands in a fast-paced environment;
- French language skills (written and verbal) are considered an asset; and
- Perform all other duties, tasks or projects as assigned.
What We Offer
- Comprehensive health benefits starting on your first day, including extended health and dental coverage, life insurance, accidental death and dismemberment (AD&D), and emergency out-of-country travel insurance – with 100% of the premiums paid by the firm;
- Disability Coverage including both short and long-term disability benefits;
- Retirement savings benefits including a support staff pension plan (firm contributes to the plan and matches staff contributions to a maximum percentage of salary), and a Group RRSP where contributions can be deducted directly from pay;
- Time off including competitive vacation time offering based on tenure with the firm, paid sick time and acknowledgment of all statutory and some non-statutory holidays;
- Wellness benefits including an Employee and Family Assistance Plan and an annual fitness/wellness subsidy;
- Hybrid Work Environment with the majority of positions having hybrid flexibility;
- Professional Development including support for ongoing continued learning opportunities; and
- Collaborative Team environment with staff and firm-wide events and celebrations throughout the year.
We thank all candidates for their interest, however, only short-listed candidates will be contacted.
DLA Piper Canada encourages all Applicants with disabilities to contact DLA Piper Canada if they require accommodation during the recruitment process. DLA Piper Canada will consult with the Applicant and provide, or arrange for the provision of, suitable accommodation in a manner that considers the Applicant’s accessibility needs due to disability.
Apply here.