Description
As a full service law firm with a rich history of over 150 years in Vancouver (including a busy Surrey (Guildford) office), Richards Buell Sutton LLP (RBS) is committed to providing the highest standard of service to our clients and strives to be one of the top employers in B.C.!
We are seeking a Senior Systems Administrator to join our team.
Position Summary
The Systems Administrator is responsible for the overall reliability, security, and performance of the firm’s IT infrastructure and cloud environment. This role acts as the operational lead for the IT team, coordinating day-to-day priorities while ensuring systems remain secure, stable, and aligned with business needs.
This position serves as the final escalation point for complex infrastructure and system issues and works closely with the Director of Technology on security, vendor management, and operational planning.
Key Responsibilities
Infrastructure & Operations
* Maintain and support core infrastructure, including servers, network, cloud services, and enterprise systems
* Ensure system availability, performance, and reliability across both offices
* Oversee patching, maintenance, backup, and disaster recovery activities
Cybersecurity
* Support and enforce security controls, policies, and standards
* Monitor infrastructure security posture and coordinate remediation activities
* Co-ordinate security audits, compliance requirements, and ongoing risk management
Operational Coordination
* Set day-to-day and weekly priorities for the IT team
* Coordinate workload, coverage, and escalation flow
* Act as operational point of contact when the Director is unavailable
Escalation & Support
* Act as the final escalation point for complex technical and infrastructure issues
* Provide guidance and direction to team members on troubleshooting and resolution
* Support critical incidents and after-hours issues as required
Vendor & Technology Management
* Coordinate with vendors and service providers to support infrastructure and systems
* Participate in evaluating and implementing new technologies
* Maintain awareness of system performance, capacity, and future needs
Qualifications and Experience
* 7–10 years of experience in systems administration, infrastructure, or a related role
* Strong experience with Microsoft environments (Windows Server, Microsoft 365, Entra ID)
* Experience with networking, virtualization, storage, and backup solutions
* Solid understanding of cybersecurity practices and controls
* Ability to troubleshoot complex infrastructure and system issues
* Strong organizational and prioritization skills in a fast-paced environment
* Experience in a law firm or professional services environment is an asset
Key Attributes
* Strong problem-solving and critical thinking ability
* Able to balance hands-on technical work with coordination responsibilities
* Clear communicator with a practical, solutions-focused approach
* Dependable and able to make decisions in a dynamic environment
Richards Buell Sutton LLP is committed to fostering a respectful and inclusive workplace, and to making meaningful and continuous improvements to uphold the values of equity, diversity and inclusion.
We thank all those who apply but only successful candidates will be selected for an interview.
Please submit your application to Cindy Hildebrandt, Director of Human Resources at [email protected]Â