IT Manager

Who you are:

You’re a skilled professional who values excellent client service and you pride yourself on delivering high quality work. You thrive in a collaborative environment and are continually seeking to learn and grow. You enjoy working with a team of dedicated professionals who share the common goal of making a positive contribution to our community.

Job Purpose:

The IT Manager oversees the technical infrastructure within the Firm, determines business requirements for IT systems, manages the design and implementation of IT infrastructure, eliminates security risks, and supervises IT staff.

Key Responsibilities:

• Manage IT operations, systems, and support throughout the Firm.
• Work with Management to develop strategy as it relates to the Firm’s IT infrastructure (computer and information systems, security, communication systems)
• Develop, manage, and track the IT department’s annual budget.
• Provide direction, guidance, and training to IT staff.
• Consult with senior-level stakeholders across the Firm to identify business and technology needs and to optimize the use of information technology.
• Ensure effective and efficient delivery and operation of IT services my monitoring systems performance.
• Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity.
• Manage the implementation, deployment and operation of information systems and technology solutions for business needs.
• Oversee project management for IT-related undertakings, including clear capture of business requirements, provision of functional deliverables, milestone planning, and project postmortems.
• Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee warranties and service agreements.
• Conduct capacity planning for network bandwidth, storage requirements, messaging, Web sites, and other applications.
• Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers.
• Create and deliver business cases for technology acquisitions.
• Create status reports as required, present findings to senior management.
• Assist in the writing of grants, RFPs, RFIs, and RFQs.
• Perform other related duties as assigned.

Requirements:

• Post-Secondary Degree or Diploma in computer science, or an acceptable combination of education and relevant experience required.
• Working experience in the legal industry considered an asset.
• 5+ years of direct work experience in an IT management capacity required.
• Advanced overall knowledge of computer systems, security, network and systems administration, databases, data storage systems, telecommunications systems, and server architectures.
• Strong interpersonal skills and ability to effectively communicate with teams across the Firm.
• Excellent leadership and problem-solving skills.
• Strong knowledge of project management principles.
• Good overall knowledge of programming concepts, software development cycles, and associated tools and platforms.
• Proficiency with VPN networks, firewalls, encryption, and other aspects of network security technologies.
• Knowledge of applicable IT laws and regulations.