ABOUT THE ROLE

We call our legal assistants “Practice Managers” to signal the elevated level of ownership they take in supporting the team’s success. Our Practice Managers are deeply integrated into our legal files, helping to coordinate the bigger picture and support client care by participating in client meetings, transaction calls, and logistics planning with internal teams. Our Practice Managers have a full seat at the table, and we wouldn’t have it (or survive) any other way.

As a Practice Manager at Miller Titerle, you will help your team keep track of all the moving parts by coordinating workflows, tracking outstanding deliverables and documents, and generally helping us stay on top of our service commitments. You’ll also get to flex your creativity and problem-solving skills on business activities beyond client service, such as marketing and business development initiatives, firm strategic planning, and continuous improvement projects.

This role will involve supporting certain lawyers in the Indigenous Law Group. You’ll become an integral member of a team doing work with Indigenous organizations on the cutting edge of reconciliation. This is an exciting role which heavily relies on creating and maintaining valued client relationships.

While the firm is generally supportive of hybrid remote work, some in-office needs come up from time to time that will require you to attend the office outside of your hybrid schedule.

ABOUT YOU

Training and other support will be provided to get your skills up to speed, but these are generally the traits you will embody naturally:

• Confident: You communicate confidently and You are comfortable asking for what you need, suggesting better ways of doing things, and holding people accountable to following processes and delivering results. You believe that the best way to figure out what needs to be done and how it should be done is to talk about it, preferably in person. Part of your role will be to facilitate group check-ins and communication so you should be comfortable speaking up in a group setting.
• Builds Relationships: You are willing to put in the effort to build relationships with the lawyers you will be supporting, both individually and as a group. Working as a team and getting to know each other will help to build trust and facilitate the sharing of work.
• High Performing: You are disciplined and take responsibility for your outcomes. You like to have everything under control, so you’re proactively “one step ahead” and take ownership of moving things forward as much as you possibly can. You’ve got an eye for continuous improvement, and the drive to plan and execute it.
• Supportive: You enjoy taking care of others by providing excellent service. You like to empower other people’s performance by building systems, documenting processes, and proactively anticipating their needs. Your empathy helps you think critically about the client and colleague experience.
• Curious: You’re eager to learn and get excited about figuring out new things. You seek out your own learning opportunities and take time to understand the bigger picture of whatever it is that you’re working on.
• Creates Opportunities: You have an eye for seeing where things could be improved or where you can add value to the When you see these opportunities, you speak up and take the lead to implement ideas.
• Detail-Oriented: You’re a details person, and can proofread like a pro. You have an eye for design and take pride in making things look nice, while also knowing when to prioritize “function over fashion”. You thrive on precision and administrative excellence.
• Flexible: You’re good at dealing with change and can gracefully “roll with the punches” when things get a bit You handle stress well, assume positive intentions in others, and step up to the plate when your colleagues need a helping hand.
• Tech-Obsessed: You get a thrill out of working smarter instead of You like to master your tech tools (while patiently helping others do the same) and are excited about the potential of automation in the workplace. You’re always on the hunt for technology that makes your life easier.

EXPERIENCE

Ideally you are a graduate of a Legal Administrative Assistant program with 2+ years experience in a Legal Administrative Assistant role. Experience with servicing Indigenous clients / matters and a background in corporate work is strongly preferred.

A reasonable estimate of the salary range for this role is CAD$62,000- $78,000 at the time of this posting. Within the range, individual pay is determined by factors such as market rates, job- related skills, relevant experience, and education and/or training.

Please note that the range reflects the base pay only and does not include our competitive bonus program, 100% employer paid benefits and various other perks offered by the firm.

GENERAL DUTIES

While our firm is constantly evolving (and flexibility is key), as of right now the duties of this role generally include:

Indigenous Law Group Support

• Communicate with clients regarding sensitive matters
• Create Powerpoint presentations for client meetings
• Create and format client budgets
• Meet with team weekly to discuss action items and deliverables
• Attend bi-weekly practice group meetings with all ILG PMs
• Assist with implementation of strategic plans

General Admin

• Revise documents based on lawyer markups
• Document formatting and assembly, with some scanning/photocopying
• Assist with the client intake process
• Track and follow-up on outstanding deliverables and client signatures
• Attend to ad hoc client requests
• Day-to-day coordination like scheduling, ordering couriers and arranging client gifts

Team Organization

• Proactively think about and preparing “next steps” for the team
• Hold the team accountable to following procedures
• Create and improve processes to streamline workflows
• Help plan and execute marketing initiatives, like blogs and webinars
• Source and implement tech solutions to better organize tasks and deadlines

HOW TO APPLY

Please send a resume and a brief statement describing why this particular role speaks to you to Natalia Yan at [email protected].