A successful software rollout doesn’t just happen. It requires methodical planning and precision execution. Much needs to be done early in the planning stages to rally support for the project. “Selling” your plan to all of the firm’s personnel will help things run more smoothly. No, you don’t need to dress up as a cheerleader […]
10 Steps to a Successful Rollout: A White Paper Read More »
By Michael Timms | May 12, 2020 Getting things done through others has long been thought to be the primary goal and challenge of leadership. However, the more we learn about people and performance, the more we understand that there is another factor leaders must be concerned with: employee engagement. Ensuring that employees enjoy their work and that
Delegating in a Virtual World Read More »
Video chat is helping us stay employed and connected. But what makes it so tiring – and how can we reduce ‘Zoom fatigue’? By Manyu Jiang 22nd April 2020 Your screen freezes. There’s a weird echo. A dozen heads stare at you. There are the work huddles, the one-on-one meetings and then, once you’re done
The reason (video conferencing) Zoom calls drain your energy Read More »
April 21, 2020 by Jordan Furlong Posted in: Law Firms There is so much speculation right now on “The Right Way” to lead our people and manage our offices when we loosen the restrictions and people start to go back to work. Assuming the market place will still bring forth clients, then prior planning and communication of protocols
Pandemic VIII: Law firm transitions Read More »
Some of the HBR edit staff met virtually the other day — a screen full of faces in a scene becoming more common everywhere. We talked about the content we’re commissioning in this harrowing time of a pandemic and how we can help people. But we also talked about how we were feeling. One colleague mentioned that
That Discomfort You’re Feeling Is Grief Read More »
While being interviewed for a podcast yesterday morning, the host asked me what I saw as the primary trend for the future of law firms. Although my answer is simple, the work behind it is not – collaboration. We’ve talked about Heidi Gardner’s book, Smart Collaboration, before (and I again highly recommend reading it). One
Overcoming the Barriers to Collaboration Read More »
Business strategy is about anticipating and planning for the future. Strategic innovation is about creating a future where your firm is poised to be on top. The two are different and must work together—and that’s a real challenge for firms. It may feel good to encourage spontaneity and creativity, but random acts of innovation don’t
Innovation Is Not A Strategy Read More »
Greek philosopher Heraclitus is credited with saying, “The only constant is change” around 500 BC. This idea rings true today. I get a close view of the complex change nonprofits face when we do strategic planning together. Managing complex change is inevitable, and it’s something we could all understand a little better. Here is one framework I first saw
Managing Complex Change Read More »
Leaders who understand how brains work can make themselves and their teams more nimble, innovative, and resilient. By Leigh BuchananEditor-at-large, Inc. magazine@LeighEBuchanan Kevin Chin wants his executives to limber up their brains. Chin’s investment company, Arowana, based in Sydney, Australia, is expanding into London, Los Angeles, and Asia, and “it is imperative to have a
The 4 Brain Superpowers You Need to Be a Successful Leader, According to Neuroscience Read More »
These platforms can improve communication and security for your firm and your clients. Your lawyers’ cellphones are chirping off the hook with notifications. Clients are calling, texting and emailing looking for answers now. But lawyers may be in court all day or otherwise unable to divide their attention. How do they balance the needs and expectations of the
A Peek at Client Portals Read More »