Description:

Conflict is an inevitable part of life and occurs naturally during our daily activities. There will always be differences of opinion or disagreements between individuals and/or groups.  A skillful leader with good conflict management skills can successfully resolve tense workplace situations in a way that leaves all team members feeling heard, respected, and motivated to continue doing their best. Among the key challenges facing those in positions of leadership is the responsibility to either coach someone to address a conflict on their own or facilitate the resolution of conflicts that arise within your work units. This challenge is not taken lightly, as it stresses some of the most important working relationships that exist. This session will make you a better manager by equipping you to address conflict with confidence.  In this workshop, we discuss a leader’s role in managing conflict, offer helpful tips for conflict management, and list steps you can take to facilitate the resolution of conflicts between individuals in the workplace successfully.

Note that there is limited space for this event and it will not be recorded.

Speaker: Stacey Holloway

Bio:

As the Senior Consultant and Principal at Holloway Group, Stacey helps organizations and the people within them bring about and navigate change. She is an Organization Development Consultant and, in that capacity, has worked as a strategist, facilitator, interventionist, mediator, coach and trainer for over 35 years. Stacey’s consulting expertise includes strategic planning, facilitation, leadership development, training, respectful workplace training, investigation and intervention, workplace culture assessment and interventions, and coaching for executives, individuals, and teams. She has extensive experience within both the Public and Private Sectors. Stacey is a Nurse, and in a former life was a Nurse Practitioner at Pine Clinic, the Drake Street Clinic and in the Downtown Eastside. She is a former Clinical Nurse Specialist in Adolescent Psychiatry and acted as a Mental Health Clinician within a large Hospital setting offering specialized and tertiary services.
Stacey is one of the four people who, following the vision and the leadership of Marje Burdine, worked with her colleagues to establish the Center for Conflict Resolution Training at the Justice Institute in 1983. She remains a Senior Trainer at the Center.
Stacey has developed extensive training programs in leadership development, change management, performance management, communication, respectful environments, and conflict management.