When was the last time your boss asked you to give them some feedback on how they could improve? If your boss is like most managers, you’re probably thinking “I can’t remember the last time they asked me for my perspective on their performance.” This lack of feedback is a big reason why most people […]
Want To Be An Amazing Leader? Ask For Feedback. Read More »
Even the most inscrutable problems have solutions—or better outcomes than have been reached so far. Here’s how the best problem solvers crack the code. Great problem solvers are made, not born. That’s what we’ve found after decades of problem solving with leaders across business, nonprofit, and policy sectors. These leaders learn to adopt a particularly open
Six problem-solving mindsets for very uncertain times Read More »
Agility, flexibility, speed and adaptability are the watchwords By Paul Falcone September 10, 2020 When my co-author, Winston Tan, and I sat down to write the book The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organizational Change (AMACOM / HarperCollins Leadership, 2013), our goal was to raise awareness that a template is
Amending Your Performance Review Template for the COVID-19 Pandemic Read More »
In the Last Jedi, Yoda reminded Luke Skywalker, “The greatest teacher, failure is.” This statement was so profound that I was left dumbstruck. This wisdom extends into all facets of our life and is utterly true – failure and missed goals teach better lessons than any class or academic writing can hope to achieve. Failure, in
Silver Linings: Success Stories During COVID-19 Read More »
Yvonne: According to some studies, about half or slightly more than half of the people around the world land on the introverted side of the spectrum. Yet, according to one survey, 9 out of 10 people feel pressured to act extroverted.[1] Close your eyes. Picture a great leader. How would you describe that person’s personality
Communication Advice for Introverted Leaders in Law Firms Read More »
Training new hires in your firm: It can seem like Groundhog Day. With the revolving door of today’s marketplace, law firms are constantly saying goodbye to employees and hiring their replacements. While new blood can infuse a firm with energy and new ideas, it can also disrupt systems and efficiency. Seasoned attorneys who join your firm
Why Do You Need a Learning Management System? Read More »
This is the third article in a series about mismanaging projects, or throwing away the bad stuff to leave only the good – or at least better – stuff. There are five aspects you have to manage to move projects forward effectively: The project itself, discussed in the January column. Time, which we covered in part in
Mismanaging Team and Client Time: How Not to Manage Projects, Part 3 Read More »
Manners Matter- Even on a Video Call Welcome to the PSM School of Etiquette! Today’s lesson will focus on the importance of proper manners on professional video calls. The COVID-19 global pandemic has changed the landscape of professional meetings since it’s emergence in the U.S. in early 2020. Even though state governors are lifting stay-at-home
8 RULES OF VIDEO CALL ETIQUETTE WHILE WORKING FROM HOME Read More »
In times of crisis, your bank, accounting firm and law firm show their true worth. Earlier this week, I wrote why many of the emails sent by your service providers are being ignored, and it comes down to one basic problem: lack of empathy. In times of crisis, this is when you need them most, so
8 Ways Your Law Firm Shows Their True Colors in Times of Crisis Read More »
Are you getting pressured to cut expenses? The COVID-19 pandemic has put a halt to the economy, and with it comes much uncertainty about 2020. When business is declining or the marketplace is starting to panic, firms start making decisions they hope will protect them. Months or years later, some analyze the efficacy of these
The Top 5 Budget Items Law Firms Will Try to Slash in Response to COVID-19 Read More »