Receptionist

Whether you are new to law, or an experienced professional, Fulton is a great place to build a career. Supporting and developing the knowledge, experience and team spirit of our people is always at the forefront. We are committed to finding the right fit for each individual within our bustling offices and our always-growing Fulton Community.

Fulton is looking for a warm, professional, and highly organized experienced Receptionist to join our team. This is a key role that serves as the face of Fulton. As the first point of contact for our firm, you play a vital role in shaping the experience of our clients, lawyers, and staff, making every interaction count.

This is more than a front desk role, it is an opportunity to build meaningful relationships, create a positive first impression, and contribute to the smooth day-to-day flow of a collaborative professional environment.

We are seeking someone who enjoys working with people, thrives in a fast-paced setting, and takes pride in owning their work. If you are someone who can juggle multiple priorities with ease while maintaining a friendly, composed presence, we would love to hear from you.

PRIMARY DUTIES & RESPONSIBILITIES

• Operate the phones, answer incoming calls and directing calls and voicemails to the appropriate party. Addressing inquiries via email with professionalism and courtesy
• Setting up and cleaning boardrooms before and after meetings and events
• Sort mail and coordinate with courier services for document delivery and pickup
• Liaise with Lawyers, Students, and Staff and assist with billing and correspondence when needed
• Maintain and update the attendance and holiday records for both Kamloops and Vancouver offices
• Primary contact for the Security system, responsible for enrolling new lawyers and staff
• Liaison for janitors and property management
• Process client payments in person and over the phone
• Assist with scanning when needed
• Shop for miscellaneous supplies
• Maintain the appearance and organization of the reception area
• Keep reception supplies stocked and worksheets up to date
• Providing holiday relief on Fridays as needed
• Other duties as assigned and/or required

WHAT WE ARE LOOKING FOR:

• A natural ability to connect with people and deliver exceptional service
• Strong organizational skills and attention to detail
• Confidence managing multiple tasks and competing priorities
• A proactive, dependable approach and a sense of ownership in your role
• Strong proficiency in Adobe and Microsoft Office, with experience using MS Teams considered an asset
• The ability to exercise sound judgment while maintaining discretion and confidentiality
• A positive, flexible mindset with the ability to adapt to shifting priorities and evolving tasks
• 3–5 years of experience in a receptionist or administrative role

WHY JOIN US?

• You would be joining a highly successful team of supportive individuals working towards a common goal of providing exceptional client service
• Competitive compensation: The salary range for this role is $40,000 – $50,000 per annum. Within this range, individual pay is determined by market rates, job-related skills, relevant experience, education and/or training, and an internal equity review of the salaries of other employees
• Benefits Package: benefits package which includes a Health and Dental plan, an Employee Assistance Program (EAP), Telus Health, as well as an RRSP Program after one year of employment with the firm
• Paid Time Off: vacation time starts at 3 weeks, and 10 sick days per year
• Fun and collaborative work environment: annual year-end party, summer social, staff appreciation day, and many other social events
• Diversity and Inclusion: We value diversity and being a welcoming workplace where people feel comfortable being themselves, and where they have equal opportunity to fulfill their potential

HOURS OF WORK

This position is Monday to Thursday starting at 8:00 am to 4:30 pm. This is a 8-hour paid day, 32-hour work week. This is an in-office position.

HOW TO APPLY

If you are a dedicated and experienced Receptionist who is excited about joining a supportive and collaborative team, we encourage you to apply. Please submit your resume, along with a cover letter outlining your relevant experience and interest in the position, to Kait Methot [email protected]

We thank all applicants for their interest, but only those selected for an interview will be contacted.